Guides
Fire damage restoration guidesanswers for the days after a fire
These guides answer the questions people ask most after a house fire, using public sources such as the U.S. Fire Administration, the EPA and the Texas Department of Insurance.
All guides
GuideIs it safe to stay after a fire
How to judge whether a home is safe to stay in after a fire: structure, utilities, air quality, water and who makes the call.
Read the guide
GuideSmoke odor that won't go away
Why smoke smell keeps coming back after cleaning, where it hides in Fort Worth homes, and what actually removes it.
Read the guide
GuideSoot on walls and ceilings
What black or grey marks on walls and ceilings mean, why wiping makes them worse, and how soot is safely removed.
Read the guide
GuideWhat to do after a house fire
The first hours and days after a fire in Fort Worth: safety, shelter, insurance, securing the house and starting cleanup in the right order.
Read the guide
GuideWorking with your insurance adjuster
How a fire claim works in Texas: the adjuster's role, documenting damage, contents lists, living expenses and getting help if you disagree.
Read the guide
How to use them
Start with the guide that matches your situation
If the fire just happened, begin with what to do after a house fire. If you are already back home and still smell smoke, read the smoke odor guide. If you see black marks on walls or ceilings, the soot guide explains what they mean. The safety guide helps you decide whether you can stay, and the insurance guide covers the adjuster visit and record keeping.
Each guide ends with a list of details worth mentioning when you call, so the contractor you speak with can understand your situation quickly.
The guides draw on the U.S. Fire Administration's after-the-fire advice, EPA guidance on mold and moisture, lead and asbestos, the IICRC standards for fire and water restoration, and Texas Department of Insurance consumer tips. They are general information and do not replace the fire department, a licensed electrician or your insurer. For short answers, see the questions and answers page, and for how each kind of work is done, see the fire restoration services pages.
We update the guides when the sources behind them change. Each guide shows its sources at the bottom.
All guides
GuideIs it safe to stay after a fire
How to judge whether a home is safe to stay in after a fire: structure, utilities, air quality, water and who makes the call.
Read the guide
GuideSmoke odor that won't go away
Why smoke smell keeps coming back after cleaning, where it hides in Fort Worth homes, and what actually removes it.
Read the guide
GuideSoot on walls and ceilings
What black or grey marks on walls and ceilings mean, why wiping makes them worse, and how soot is safely removed.
Read the guide
GuideWhat to do after a house fire
The first hours and days after a fire in Fort Worth: safety, shelter, insurance, securing the house and starting cleanup in the right order.
Read the guide
GuideWorking with your insurance adjuster
How a fire claim works in Texas: the adjuster's role, documenting damage, contents lists, living expenses and getting help if you disagree.
Read the guide

Have a question the guides do not cover?
Questions about guides? Call and talk it through with an independent local restoration contractor on that same call.

